Frequently Asked Questions

Same Day Delivery

What is the cutoff for delivery?

The cutoff time for same day deliveries orders is at 11 a.m.
Orders beyond 11 a.m. will be delivered the next day.

What days do you service same day delivery?

Available from Monday to Sunday.

Shipping

How long do provincial deliveries take?

Provincial deliveries usually take 5 days up to 1 and a half weeks via LBC to arrive after ordering.
The shipping cost is shouldered by the customer.

What shipping carriers do you use?

We use LBC and local courier partners for same day deliveries. You’ll be asked to select a delivery method during checkout.

Store

Where are you guys located?

Sparta Philippines, 126 Pioneer St, Mandaluyong, 1550 Metro Manila

What time are you open?

We are open from 9 a.m. until 9 p.m. on Monday to Sunday but feel free to order or message anytime.

After Sales Policy

Do you offer warranty or replacement?

We offer up to 7 days replacement if the unit is deemed eligible by the technicians.
For warranty, contact ATI After Sales on Facebook at https://www.facebook.com/ATIWeCare/

Customer support

Call us at 0936 917 7466

Send a message

Send us a message on Messenger by clicking the messenger icon in the lower right of your screen.